Shipping & Return

EMS MAIL

All products will be shipped out from our center in Taiwan, via EMS express mail or International parcel delivered by post office. If the EMS service does not apply to your country. Please allow us through other shipping methods or cancel transaction.
We process shipment from Monday to Friday except public holidays. All orders will dispatch within 3 days after payment is received. Express mail service will usually take within 4 to 7 working days to arrive for most countries and 4 to 10 working days for Southern America, Africa, Middle East and Eastern Europe.
International parcel get from 10 - 14 days depending on the delivery location,

We make every effort to deliver your product within the estimated delivery time. The actual delivery times may change due to changes in supply or circumstances beyond our control.
May be delayed in the destination country, missed or cancelled despatch.
If your product(s) have not arrived within the estimated delivery time, please contact us.

After your order has been shipped out from our center, we will email you the tracking number where you can conveniently track online the whereabouts of your order.

Track Shipments:

http://www.17track.net/m/en/result/post-details.shtml

Customs 

We does not charge any customs duties on international shipments, but you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you, as we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

Duty Calculator Help Center

http://www.dutycalculator.com/help_center/

How to calculate shipping costs?

Click Add to Cart to purchase. The total cost of your purchases including shipping fees are shown on the cart page.
Click the Proceed to Checkout button and follow the purchasing process to complete your checkout.

Delivery zone and Size Limits for  EMS

http://www.post.gov.tw/post/internet/U_english/index.jsp?ID=1378161563815

Prohibited Articles

 

Prohibited articles

 

Explosives

Including all kinds of weapons and ammunition, fireworks, firecrackers, flares, etc.

Gases

Such as, butane, propane, oxygen, cylinders, tear gases, aqualung cylinders, hair spray and aerosols, etc.

Flammable liquids

Such as, all forms of fuel (for instance, wood, coal, and oil), paints, diluents, etc.

Flammable Solids

Such as, matches, lighters, etc.

Oxidizing Substances and Organic Peroxides

Such as, bleaches (liquid/powder), medical oxygen, peroxide, etc.

Toxic Substances and Infectious Substances

Such as, insecticides, pesticides, herbicides, bacteria and virus cultures, etc.

Radioactive materials

Such as, Yttrium-90, Indium-111, Iodine-123 and radioactive waste, etc.

Corrosive Substances

Such as, acids, alkalis, mercury, charged accumulators, wet cells, etc.

Other dangerous articles

Such as, magnetic materials and knives, swords, sticks, arrows, etc.

Lithium batteries All lithium batteries are now classified as dangerous goods and cannot be carried by air.

Lost or damage mail (If item is fully insured)

If you received a damaged parcel, please contact us, we may be able to file a damage claim with the Post Office. Keep all wrapping, packaging materials, invoices and the damaged item, as we may be needed to process the claim and provide proof of damage.

Even though we sent your goods under best packing, we are very sorry caused inconvenience to you. We don’t want to give bad experience to our customer; regard this case as delivery accident by out of control in transit.

How to claim for a damaged or loss item? 

The addressee contact their Postal Administration must complete a CN24 Damage Report (detailing the damage report ).

We may need 15-30 days or more to handling a damaged or lost item.

 

Return Policy:
All of our suppliers hold to the strictest standards of quality control. If by chance you receive a product which is defective, or your product is damaged in transit, please contact us and we will assist you in getting the goods repaired or replaced. The buyer is responsible for return shipping costs. Please contact us prior to any returns at info@fareastfishing.net

*14 days money back, buyer pays return shipping cost.
*All returns must be intact goods in their original packaging and tags..

*Items that have not been worn, used, and altered.

*The returned parcel must be full insured with a tracking code which is  traceable online.

*A order total 20% restocking charge will be applied to all returns.

*A refund  or exchange will only be issue upon our receipt and inspection of the returned goods.

Please you indicate the return item is Goods returned on the parcel.


Refund Condition:

Within the 14 days receive order items back to us with the original new condition:

We reserve the right to refuse a return or charge a 20% of restocking fee. We reserve the right to reject any return not postmarked within 14 days of receipt.
The item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: We do not accept the product for return.


Return Merchandise Authorization (RMA)

 Authorization return your order from the "Order history" section of your customer account by clicking "My account" on our shop.

On the order history page, please make sure that your return products, quantity and explanation. Clicking "Make a RMA slip" Our system will send an email to your account.

You can review return order status from the "Return merchandise"


More information visit our Terms&Conditions

 

 

 

 

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